West Wood Club Mission Statement
West Wood Club Mission Statement
Our mission is simple.
We are here to serve our members and provide an uplifting and welcoming fitness experience for every member on each and every visit.
Helping our members reach their goals is at the heart of everything we do, whether it’s losing weight, building strength, improving health, or simply feeling better every day.
We are not just fitness staff: We are personal trainers, group fitness instructors, wellbeing specialists, swim instructors, tennis teachers, member experience professionals, and hospitality experts. We guide. We support. We empathise. We care. We remove fear. We connect people. We build confidence. We deliver results for our members with energy, empathy, and professionalism.
Hospitality and member experience sit at the heart of everything we do. We believe every member should feel seen, valued, heard, and welcome on every visit. Our service is led by people who listen, care, and go the extra mile every time.
We always present ourselves with professionalism and pride. We inspire confidence at all times. Our clubs are always pristine and spotlessly clean, professionally maintained, and ready to deliver the best fitness experience in Ireland every day.
To guarantee a world-class member experience we invest in continuous staff training, constant improvement and we always listen to our members. That’s how we deliver exceptional service. That’s how we improve lives. That’s how we set the standard for health club excellence.
We never stop investing in our clubs. Whether it’s building new group fitness studios, launching the latest classes, upgrading our pools, expanding gym floors, or adding world-class tennis and racquet facilities we are always improving. Every upgrade, every innovation and every decision is focused on delivering what today’s members want and need from their Health and Fitness club.
Our larger clubs feature Dublin’s best swimming facilities, with expert coaches teaching over 4,500 children how to swim every week. Some clubs also offer tennis, squash and padel, led by Europe’s top professional coaches, making racquet sports fun and accessible for every member.
Across our six locations, West Wood Club delivers a unique blend of unrivalled fitness experiences. From family-focused clubs with swimming pools, racquet sports courts, cafés, and spas to smaller clubs built around cutting-edge training zones and expert coaching. Every location delivers spotless facilities, world-class service, and a culture where members always take centre stage.
At West Wood Club, the priority is clear: members’ needs always come first. Our goal is for every member to leave each visit feeling energised, confident, and happy.
